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Cheap Hotels Rate Guaranteed

www.australianhotels.biz offers cheap hotels rate, only through the internet, on every hotel reservation made through www.australianhotels.biz Cheap Hotels reservation system.

If you find a rate cheaper than the our available rates on another web site for the same hotel/accommodation, on the same dates and advise us within 24 hours of booking your room(s) with us, we will honour that rate for the night(s) for which the lower rate was found and refund you the difference.

We guarantee that you get cheap hotels rate on Cheap Hotels reservation system of www.australianhotels.biz.

To claim this guarantee, you must send an email to our customer service support centre and include the following details:

  • Your booking ID with www.australianhotels.biz through Cheap Hotels reservation system.
  • The website where you found the cheaper rate(s)
  • The rate(s) provided by that website
For more details, please see the Cheap Hotels Rate Guarantee Terms and Conditions.
If you have any other questions, please see the Cheap Hotels Rate GuaranteeFrequently Asked Questions.


Terms and Conditions

  • The cheaper rate must be for the same hotel, same room type, same package and inclusions, on the same date(s), for the same number of guests and available for booking from another website that provides distressed hotel inventory for reservation.
  • www.australianhotels.biz must be contacted about the cheaper rate within 24 hours of booking.
  • You must have a confirmed booking from www.australianhotels.biz / its supplier.
  • Guarantee does not apply to special events such as New Year's Eve and other major city-specific events and festivals.
  • Guarantee does not include web sites or rates where the hotel brand and specific hotel are not known until the booking is made.
  • Guarantee does not include web sites or rates that "package" travel, entertainment, hotel, and/or food components, such as: air fare + hotel stay, hotel stay + car rental, hotel stay + restaurant voucher, or similar packages.
  • Guarantee does not include rates that have been negotiated by the hotel with corporations or travel agencies; only publicly available rates apply.

Frequently Asked Questions

1. If I am able to find a lower rate, how do I contact www.australianhotels.biz / its supplier?
Please send an email to our customer service support center at www.australianhotels.biz and include the following details:
  • Your booking ID with www.australianhotels.biz
  • The website where you found the cheaper rate(s)
  • The rate(s) provided by that website
2. What is the turnaround time for adjustment if I found a lower rate?
One of our Customer Service representatives will email or call you with confirmation on the new rate within 1 business day.
 
3. How will I receive my refund?
We will make the refund directly to the credit card provided at the time of your booking. The refund will usually appear on your credit card statement within 7-10 business days.

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